Help & Support

Subscription Information

  • On signing up to Dem Dx you will receive a complimentary free trial. Please fill in your user information and you are then all set to use Dem Dx!
  • Your free trial will expire 7 days after you first sign-up, so please take advantage of the trial to explore all that Dem Dx has to offer
  • After the end of the free trial you will continue to be able to access our Respiratory chapter and our multiple-choice questions, however all other specialties will be locked
  • To take out a subscription:
    • On iOS
      • Click one of the locked chapters
      • This will bring up a page describing the options for Premium subscription
      • Choose the subscription plan that works best for you
      • Click ‘Confirm’ when the Apple App Store purchase confirmation window appears and your subscription will start!
    • On web or Android
      • Click one of the locked chapters
      • This will bring up a page describing the options for Premium subscription
      • Choose the subscription plan that works best for you
      • Fill in your payment information, click ‘Confirm’ and and your subscription will start!
  • All our subscriptions work across platform, so you do not need to take out a separate subscription for web, tablet and phone. If you have any problems accessing Dem Dx on a platform that’s different to where you subscribed, please contact us at info@demdx.com
  • To change your password:
    • If you would like to change the password that you are currently using for Dem Dx please first log out. Then on the log-in screen, select ‘Don’t remember your password?’ and this will bring up the option to choose a new password to use
  • To cancel your subscription:
    • On iOS – Subscriptions are managed through your existing Apple ID. For instructions on managing your subscriptions, please refer to this guide from Apple (https://support.apple.com/en-gb/HT202039#subscriptions)
    • On web or Android – Please click on the Profile button at the top-right hand side of the website. This will take you through to your Account page (https://web.demdx.com/account). You can manage your subscription plan from here

Access Dem Dx Today

Sign up to Dem Dx today to receive a 1 week free trial, with full access across mobile, tablet and desktop